Richard Steer is Air Canada's Senior Vice President, Operations and Express Carriers. In this role, he is responsible for the airline's ground operations worldwide. This includes providing strategic oversight for all of Air Canada's aircraft maintenance, engineering and associated support activities of the airline's fleet, Air Canada's airport operations worldwide, customer service information systems, System Operations Control, operations excellence and continuous improvement, as well as the relationship with the regional airlines that operate under the Air Canada Express umbrella. He is located at Air Canada's System Operations Control center in Brampton, Ontario.
Rich was previously Vice President, Air Canada Maintenance and Engineering, a role held since Jan 2016, and was the designated "Person Responsible for Maintenance" (PRM) and accountable for Air Canada's approved maintenance organization (AMO) certificate under Transport Canada's Canadian Aviation Regulations. He was Vice President, Line Maintenance, a role held since January 1, 2015.
Rich joined Air Canada in 2013 as Managing Director, Air Canada Maintenance Operations where he successfully reorganized the Maintenance Planning organization which led to enhancing the airline's operational performance. He was responsible for spearheading the Boeing 787 Dreamliner new fleet introduction placing Air Canada as the industry leader in 787 Dreamliner operational performance, as well as facilitating the mechanical requirements for growth of the Air Canada Rouge fleet and overseeing installation of wi-fi on Air Canada's narrow body fleet.
An airline maintenance professional for over 30 years, Rich began his aviation career as a Junior Mechanic for Delta Air Lines, where he continuously held progressively and more responsible roles right up to Director, Line Maintenance Worldwide with a fleet of over 550 aircraft. In 2005, Rich was appointed Vice President, Maintenance & Engineering at Jazz Aviation LP where he was responsible for the maintenance programs for a fleet of more than 135 aircraft, and held this role until he joined Air Canada in 2013.
Rich is a graduate of the Pittsburgh Institute of Aeronautics.